Shipping policy

Shipping Policy

At BADU, we're committed to getting your order to you as smoothly and reliably as possible. Please review the details below before placing your order.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order ships, you'll receive a confirmation email with tracking information.

Shipping Rates & Estimated Delivery Times

We ship worldwide. Estimated delivery is 8–15 business days from the date of shipping, with shipping cost calculated at checkout.

Delivery estimates begin from the shipping date, not the order date, and are not guaranteed — occasional delays can happen due to customs, weather, or carrier issues outside our control.

Order Tracking

Once shipped, your order will include a tracking number. Please allow 24–48 hours for tracking data to update after you receive it.

Customs, Duties & Taxes

Since we ship worldwide, your order may be subject to import duties and taxes charged once the package reaches your country. These charges are the customer's responsibility and are not included in the item price or shipping cost. We recommend checking with your local customs office for details specific to your region.

Lost, Delayed, or Damaged Packages

If your order hasn't arrived within the estimated window, or arrives damaged, contact us at support@baduofficial.com with your order number and we'll investigate right away.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. BADU isn't responsible for orders shipped to an address entered incorrectly by the customer. If you spot a mistake, reach out immediately at support@baduofficial.com and we'll try to correct it before the order ships.